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Strategic Account Manager

Angeles City, Philippines

As a Strategic Account Manager, you'll play a pivotal role in aligning content strategies with company objectives while ensuring resonance with the target audience. Managing client relationships and fostering effective communication, you'll oversee successful project delivery, meeting both client expectations and agency goals. This multifaceted role bridges content alignment with business objectives and ensures client satisfaction, serving as a linchpin between strategy and execution

Content
Collaborating with content management teams, creative teams, and writers to implement the strategy
Overseeing writing style and tone for all content
Developing content governance guidelines for tone, style, and voice of all content, and ensuring they are followed
Developing editorial strategy, so content is consistent across all delivery platforms
Researching and understanding diverse customer personas thoroughly
Analyzing consumer trends and thoughts extensively
Crafting tailored content aligned with brand personas
Planning content structure and editorial calendar
Collaborating across teams to implement, oversee, and enhance content strategy

Account
Serve as the primary client contact, understanding and addressing their needs for satisfaction and loyalty.
Decode client briefs, ensuring alignment with project objectives and creative expectations.
Coordinate projects, facilitating seamless communication between clients and internal teams.
Strategically plan campaigns, overseeing execution to match client brand and goals.
Efficiently manage project budgets, resource allocation, and agency profitability while meeting client needs.
Advocate for clients' interests within the agency, ensuring alignment with their brand and objectives.
Monitor project progress, analyze performance metrics, and offer optimization strategies for improvement

Background Requirements:
Bachelor’s degree in Marketing, Communications, Business, or a related field. Advanced degrees or certifications in digital marketing or content strategy are a plus.
Minimum of 3-5 years in content strategy, digital marketing, or a related field.
Proven track record in managing client accounts, preferably in an agency setting.
Demonstrated success in crafting and executing content strategies that align with business goals.
Experience in project management, overseeing campaigns from inception to completion.

Skills:
Proficiency in content management tools, analytics platforms, and project management software.
Exceptional communication and interpersonal skills for client interaction and team collaboration.
Strong analytical abilities to interpret data, trends, and consumer insights for content optimization.
Strategic thinking and problem-solving skills to align content strategies with client objectives.
A strong portfolio showcasing successful content strategies, client accounts managed, and measurable outcomes.
Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
Proactive attitude towards identifying opportunities for client growth and content enhancement.

Requirements

Background and Character
At least 4-year Business Course Graduate
Fresh graduates are encouraged to apply
Technical Requirements
Stable internet connection at home
Reliable PC or laptop (at least i3 or up)
Willing to work remotely and independently

Must Have

Good communication skills
Good written and verbal skills
Good organizational skills, attention to detail, and multi-tasking skills
Good in google sheets and Docs
With a positive working attitude

Perks & Benefits

Paid training
Meal allowance
Birthday Leave
Mental Health Initiatives (Professional Consultation)
Point-Based Reward Program
Flexible Schedule (Probationary & Regular Employees)

What's great in the job?

We are a battle-tested creative team (and fun to work with too) that’s obsessed with designing, building, automating, and optimizing high-converting and meaningful campaigns for our clients. It’s something that we’ve been awesomely doing in the past decade with only one goal – to drive revenues for our clients.

We are immensely proud of what we have accomplished over the years. But don’t just take our word for it. The Medical City Clark, The Infinity, Jenra Grand Mall, Punto, and Clark International Airport are some of the companies that we’ve helped grow in the last 10 years.

Our Core Values

We are creative, collaborative, and transparent, you can expect quality-assured services and solutions, we are open to learning and growth, we value honesty, and we practice respect.